Abhishek Dubey

Welcome to My Professional Portfolio

Abhishek Dubey | Senior Logistics Manager | Driving Supply Chain Excellence, Operational Efficiency & Customer Delivery Across India & SAARC

With over 12 years of experience in Supply Chain Management and Logistics, I have successfully led end-to-end logistics operations, customer delivery, transportation, warehousing, and cross-border supply chain networks across India and SAARC countries. I specialize in supply chain optimization, logistics strategy, first-mile, middle-mile and last-mile operations, vendor management, freight optimization, digital transformation, and operational excellence. My expertise lies in driving cost optimization, improving OTIF performance, implementing technology-driven logistics solutions, and leading high-performing teams to deliver exceptional customer experiences while achieving sustainable business growth.

Throughout my professional journey, I have worked with industry leaders including Häfele India Pvt. Ltd., Quess Corp Ltd., DIESL (A TATA Enterprise, now TVS Logistics), and Amazon Transportation Services. Over the years, I have successfully managed multi-location logistics operations, led cross-functional teams, and delivered large-scale transformation initiatives that improved operational efficiency, customer satisfaction, and business profitability. My expertise spans supply chain strategy, transportation management, warehousing, distribution planning, inventory optimization, freight cost management, vendor development, SLA & KPI management, and logistics analytics. I have spearheaded digital transformation projects by implementing API-integrated shipment tracking, GPS-enabled fleet visibility, warehouse dashboards, and automated logistics processes that significantly enhanced operational transparency and delivery performance. Recognized as Häfele's Star Manager for three consecutive years (2021–2023) and a recipient of the Highest Kaizen Award, I am passionate about building agile, technology-driven supply chains that improve efficiency, reduce costs, and create lasting value for customers and organizations.

My Expertise

  • Supply Chain Strategy & End-to-End Logistics Management – Over 12 years of experience managing end-to-end supply chain operations, customer logistics, transportation, warehousing, distribution planning, and cross-border logistics across India and SAARC countries while consistently improving operational performance and customer satisfaction.
  • Transportation & Distribution Management – Proven expertise in First Mile, Middle Mile, Last Mile, and Reverse Logistics, transportation planning, route optimization, fleet utilization, freight management, and nationwide distribution network optimization to ensure OTIF (On-Time In-Full) delivery excellence.
  • Warehouse Operations & Inventory Optimization – Extensive experience managing multi-location warehouse operations, inventory accuracy, dispatch planning, warehouse productivity, stock movement, and service quality while driving operational efficiency across complex logistics networks.
  • Digital Transformation & Logistics Automation – Successfully led digital transformation initiatives through API-integrated shipment tracking, GPS-enabled fleet visibility, warehouse dashboards, mobile delivery solutions, automated E-Way Bill generation, and technology-driven logistics process improvements.
  • Cost Optimization & Operational Excellence – Strong track record of reducing logistics costs through freight optimization, route planning, vendor rationalization, load consolidation, process automation, Lean methodologies, and Kaizen initiatives that enhance profitability and operational efficiency.
  • Vendor, 3PL & Stakeholder Management – Skilled in managing logistics partners, transportation vendors, freight negotiations, contract administration, SLA management, performance benchmarking, and building long-term strategic relationships that improve service quality and delivery performance.
  • Supply Chain Analytics & Performance Management – Expertise in monitoring logistics KPIs, OTIF performance, SLA compliance, freight analytics, operational dashboards, and data-driven decision-making using SAP, WMS, TMS, Power BI, Advanced Excel, and logistics reporting systems.
  • Cross-Functional Leadership – Experienced in collaborating with Sales, Finance, Procurement, Customer Service, Warehouse Operations, and senior leadership teams to design integrated supply chain solutions that align business objectives with operational execution.
  • Leadership, Team Development & Continuous Improvement – Successfully led high-performing logistics teams across multiple locations, mentoring professionals, driving employee engagement, implementing Lean and Kaizen initiatives, and fostering a culture of accountability, innovation, and continuous improvement.
  • Strategic Logistics & Business Transformation – Passionate about building resilient, technology-enabled supply chains that improve customer experience, optimize costs, enhance operational visibility, and support sustainable business growth through innovation and strategic execution.
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Professional Journey

With over 12 years of experience in Supply Chain Management and Logistics, I have built a successful career driving operational excellence, logistics transformation, customer delivery, and supply chain optimization across manufacturing, e-commerce, and third-party logistics organizations. My professional journey has been defined by a passion for continuous improvement, technology-driven innovation, strategic leadership, and delivering measurable business outcomes through efficient logistics operations, cost optimization, and customer-centric supply chain solutions.

Currently, I serve as Senior Manager – Customer Logistics & Delivery at Häfele India Pvt. Ltd., where I lead end-to-end logistics operations across India, Nepal, Bhutan, Bangladesh, and Sri Lanka. I manage customer delivery, transportation, warehousing, vendor performance, and cross-functional supply chain initiatives while leading a high-performing team responsible for ensuring OTIF (On-Time In-Full) delivery excellence. My role focuses on driving digital transformation through API-integrated shipment tracking, GPS-enabled fleet visibility, warehouse dashboards, automated logistics processes, and data-driven decision-making that improve operational efficiency, customer satisfaction, and business profitability.

Throughout my career, I have contributed to renowned organizations including Häfele India Pvt. Ltd., Quess Corp Ltd., DIESL – A TATA Enterprise (now TVS Logistics), and Amazon Transportation Services Pvt. Ltd. My experience spans transportation management, first-mile, middle-mile, last-mile and reverse logistics, warehouse operations, distribution planning, freight optimization, inventory management, vendor development, and cross-border supply chain operations. I have successfully led large-scale logistics transformation initiatives, managed nationwide operations, implemented technology-enabled logistics solutions, and developed high-performing teams that consistently deliver operational excellence. Recognized as Häfele Star Manager for three consecutive years (2021–2023) and a recipient of the Highest Kaizen Award, I remain committed to building agile, resilient, and technology-enabled supply chains that enhance customer experience, optimize costs, and support sustainable business growth.

Vision & Dedication

My vision is to become a transformational leader in Supply Chain Management and Logistics by driving operational excellence, digital innovation, and customer-centric logistics solutions. I aspire to build agile, technology-enabled supply chains that enhance operational visibility, optimize costs, improve service levels, and create sustainable value for organizations operating in an increasingly dynamic global marketplace. By leveraging data-driven decision-making, automation, and continuous improvement methodologies, I aim to help businesses achieve greater efficiency, resilience, and long-term competitive advantage.

I am deeply committed to lifelong learning, leadership development, and embracing emerging technologies that are reshaping the logistics industry. Through digital transformation initiatives, process automation, advanced analytics, and intelligent supply chain solutions, I continuously strive to improve operational performance and customer experience. My dedication to excellence, innovation, collaboration, and continuous improvement motivates me to lead high-performing teams, deliver measurable business results, and contribute meaningfully to the future of modern supply chain and logistics management.

Abhishek Dubey

Name: Abhishek Dubey

Email: abhishekd7236@gmail.com

Mobile: +91 9029737236

Location: Mumbai, Maharashtra, India

My Skills

Having worked within the industry for over 12+ Years, I have developed a wide range of skills that would meet and exceed the expectations for the role.

I would relish the opportunity to bring this level of success to your company. If you would like to get in touch to discuss my application and arrange an interview, you can contact me.

AREAS OF EXPERTISE


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Well versed with


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Language Skill

Language is absolutely central to your learning: without it, you cannot make sense or communicate your understanding of a subject.

  • English
  • Marathi
  • Hindi

My Exprience

12+ Years Exprience

Above and beyond my experience and capabilities I have been commended for my high level of interpersonal skills and my naturally engaging personality. My motivations include learning new things, the challenge of meeting the needs of an organisation, and ensuring high-quality outcomes.

Hafele

Hafele India Pvt. Ltd

As Deputy Manager → Manager → Senior Manager – Customer Logistics & Delivery
Aug 2019 – Present



Key Result Areas:

  • Leading a 19-member logistics team managing customer delivery operations across India, Nepal, Bhutan, Bangladesh, and Sri Lanka.
  • Managing end-to-end customer logistics, including First-Mile, Middle-Mile, Last-Mile, and Reverse Logistics operations.
  • Driving logistics cost optimization through route planning, vehicle utilization, freight analysis, and vendor performance management.
  • Managing inbound and outbound logistics operations while ensuring OTIF (On-Time In-Full) delivery performance.
  • Leading cross-functional collaboration with Sales, Service, Finance, Procurement, and Warehouse teams for integrated supply chain planning.
  • Spearheading digital transformation initiatives, including the One Warehouse Dashboard, GPS-enabled dispatch tracking, API integrations, and mobile delivery solutions.
  • Managing transportation partners, 3PL vendors, and logistics service providers to improve operational efficiency and service quality.
  • Establishing transportation TAT benchmarks while improving fleet planning and vehicle turnaround times.
  • Monitoring logistics KPIs, SLA compliance, freight costs, and operational dashboards to drive continuous improvement.
  • Managing logistics operations across 10+ warehouses while ensuring inventory accuracy and service excellence.
  • Driving process automation initiatives to improve shipment visibility, regulatory compliance, and customer experience.
  • Leading continuous improvement projects focused on productivity, operational efficiency, and logistics cost reduction.
  • Mentoring logistics teams and fostering a high-performance operational culture across multiple locations.



Quess

Quess Corp Ltd.

As Area Operations Manager → Senior Area Operations Manager
Mar 2018 – Aug 2019



Key Result Areas:

  • Managed logistics operations across more than 50 delivery stations, ensuring seamless execution and operational excellence.
  • Led a workforce of over 350 employees across multiple operational locations, driving productivity and team performance.
  • Managed First-Mile, Last-Mile, and Reverse Logistics operations for leading e-commerce clients.
  • Planned manpower allocation, transportation schedules, and daily operational activities to maximize efficiency.
  • Monitored delivery performance, SLA adherence, and customer service metrics to ensure service excellence.
  • Managed parcel movement exceeding 100,000 shipments per day while maintaining high operational standards.
  • Coordinated with warehouse teams, transportation partners, and delivery associates to ensure seamless logistics operations.
  • Conducted operational reviews and implemented continuous process improvement initiatives to enhance productivity and operational efficiency.
  • Ensured compliance with organizational quality standards, operational procedures, and customer service requirements.



TVS Logistics

DIESL – A Tata Enterprise (Now TVS Logistics)

As Senior E-Commerce Analyst → National E-Commerce Logistics Lead
Feb 2017 – Feb 2018



Key Result Areas:

  • Led the national e-commerce logistics strategy and operational planning to improve efficiency and support business growth.
  • Managed transportation and delivery operations across multiple regions, ensuring seamless execution and consistent service levels.
  • Improved delivery turnaround time through logistics process optimization, operational planning, and performance-driven execution.
  • Collaborated with cross-functional stakeholders to enhance supply chain performance, operational coordination, and customer satisfaction.
  • Supported business expansion by designing and implementing scalable logistics solutions that enabled sustainable operational growth.
  • Monitored logistics KPIs and drove continuous improvement initiatives to enhance productivity, service quality, and overall operational excellence.



amazon

Amazon Transportation Services Pvt. Ltd.

As Channel Associate / Intern → Channel Team Lead (Assistant Manager)
Sep 2014 – Oct 2015



Key Result Areas:

  • Managed Last-Mile delivery operations and channel partner performance across assigned regions, ensuring timely and efficient customer deliveries.
  • Led the expansion of the Kirana delivery partner network across India, strengthening Amazon's last-mile logistics capabilities.
  • Coordinated transportation planning and delivery execution to ensure seamless order fulfillment and superior customer experience.
  • Managed delivery partners, local vendors, and operational teams to improve service levels, operational efficiency, and delivery performance.
  • Supported logistics technology initiatives and digital transformation projects to enhance operational effectiveness and process efficiency.
  • Contributed to the development of logistics applications that improved operational visibility, shipment tracking, and overall customer experience.
  • Monitored key operational KPIs, SLA compliance, and delivery performance to maintain high standards of service quality.
  • Drove continuous improvement initiatives focused on enhancing customer satisfaction, operational efficiency, and logistics performance.



CAREER ACHIEVEMENTS:

🏆 Häfele India Pvt. Ltd. | Leadership Excellence

  • Awarded the prestigious Häfele Star Manager Award for three consecutive years (2021–2023) in recognition of outstanding leadership, operational excellence, and exceptional contributions to supply chain and logistics management.
  • Received the Highest Kaizen Award of the Year for implementing high-impact process improvement initiatives across freight operations and warehouse management.

🏆 Logistics Cost Optimization & Operational Excellence

  • Delivered annual logistics cost savings exceeding ₹50+ Lakhs through freight optimization, vendor rationalization, route optimization, and load consolidation strategies.
  • Improved On-Time Delivery (OTD) performance from 92% to 95% by optimizing transportation routes, strengthening SLA monitoring, and enhancing logistics planning.

🏆 Digital Transformation & Supply Chain Innovation

  • Successfully implemented API-based shipment tracking and automated E-Way Bill generation, significantly improving operational visibility, shipment traceability, and regulatory compliance.
  • Spearheaded digital transformation initiatives by introducing real-time logistics dashboards, automated tracking systems, and technology-driven solutions that enhanced customer delivery experience.

🏆 Multi-Country Logistics & Strategic Partnerships

  • Successfully managed end-to-end logistics operations across India, Nepal, Bhutan, Bangladesh, and Sri Lanka, ensuring seamless cross-border supply chain execution and operational excellence.
  • Expanded strategic logistics partnerships by onboarding next-generation Logistics Service Providers (LSPs), resulting in a 5–6% improvement in regional delivery performance and service quality.

Education

My Educational Background

NMIMS

PG Diploma in Supply Chain Management

From NMIMS, Mumbai

In 2020
Mumbai-University

Bachelor of Management Studies (BMS)

From K.M. Agrawal College, Mumbai University

In 2014

Training & Certifications:

  • 5S & Kaizen Certification – Certified by Häfele India & e-Protect 360, with practical expertise in implementing Lean methodologies, workplace organization, continuous improvement initiatives, waste reduction, and operational excellence across logistics and supply chain operations.
  • Supply Chain Management Practices – Comprehensive knowledge of end-to-end supply chain management, including demand planning, procurement, transportation, warehousing, distribution, inventory optimization, and customer logistics.
  • Lean Logistics & Continuous Improvement – Hands-on experience applying Lean principles, Kaizen methodologies, process optimization, root cause analysis, and continuous improvement strategies to enhance productivity and reduce operational costs.
  • Warehouse & Transportation Management Systems (WMS/TMS) – Practical expertise in Warehouse Management Systems (WMS) and Transportation Management Systems (TMS), supporting inventory control, transportation planning, shipment tracking, dispatch management, and operational visibility.
  • Logistics Process Optimization & Cost Management – Proven experience in freight optimization, route planning, vendor management, load consolidation, logistics analytics, KPI monitoring, and cost optimization to improve supply chain efficiency and business profitability.

Contact Me

Lets Keep In Touch

  • Address

    Mumbai, Maharashtra, India

  • Mobile number

    +91 9029737236

  • Email address

    abhishekd7236@gmail.com

  • Social profiles

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My Resume

Declaration

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief and I undertake to inform you of any changes therein, immediately.

Abhishek Dubey

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